MIM Decoration Pty Ltd

Terms and Conditions

Payment policy:

People who hire items and equipment from us are expected to pay 50% deposit to secure the booked date for orders under $500 and the full amount needs to be paid 7 days prior to the hire date. Purchases over $500 require 30% deposit to secure the booked date and must pay the full amount 7 days prior to the hire date. The fees and hire goods are to be paid before pick up or delivery is made.

All renters need to insure, defend and hold MIM decorations from and against any claims, demand, cause of action, loss or liability for any property damage or injuries arising from the renter is use of equipment by any cause. MIM decoration is not liable for any loss or damages arising from renter is use of equipment.

Hire is charged for hire time out not time used, and rates are based on per day basis unless otherwise agreed in writing.

Loss/ Damages:

Replacement and damage fee will apply if any loss or damage to hire equipment at the end of hire period. An invoice will be sent to the person/s who initially hired the goods.

It is the responsibility of the customer to ensure that all items are safe from theft and damage until returned by the customer or collected by MIM Decoration.

Cancellation:

NO REFUND applicable (no exceptions) in the event of cancellation. The full amount will be offered as a credit that you can use in the future event or gift to another person for their event. There are no exceptions to the refund policy.

Return Hired Items to Us:

Should items be returned late (4.30pm on due date) additional charges will be incurred.

Table linen must be dry, free from food waste but not laundered.

MIM Decoration can only collect items if the customer had requested and paid for delivery and or pick up service.

Acknowledgment

By paying deposit, you acknowledge that you have read and understood the terms and conditions and therefore agree to be bound by these contract terms and conditions.

Security Bond

Security bond will be discussed based on the size and type of the order